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The webinar begins with brief introductory remarks from Brett Battalion, the Vice President of Advancement at the National Hemophilia Foundation, thanking participants and allowing time for attendees to join. He announces that today's session focuses on the Hemophilia Treatment Center Patient Satisfaction Survey. Attendees are encouraged to use the Q&A feature for any questions during the webinar, which will be monitored by NHF staff and posed to the presenters after the presentation. The session is being recorded and will be available to the community on April 30th. Dr. Judith Baker is introduced as a speaker, representing the public health aspect of the topic.