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A few weeks ago, I discussed a "do not rent to" list for clients we prefer to avoid. I became frustrated with a venue owner who left my white padded chairs outside for two days after an event, causing them to get dirty. Consequently, I added her to the list, allowing her to rent dishes and tables but not chairs. Despite her weekly requests for chairs, my office staff repeatedly informed her they were unavailable, leading to her frustration. To address the situation, I decided to be direct and called her to explain that we don't rent chairs to her because they get dirty. I carefully communicated my concerns regarding the last rental experience.