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In this video tutorial, the presenter explains how to exchange old naira notes for new ones. The first step is to generate a reference code through the CBN portal. Users should navigate to the CBN portal, scroll down, and click on the appropriate link to get started. There are two options available: "new depositor" and "deposit tracking." If you are a new depositor, you should select "new depositor" to generate the code. After clicking, users will need to fill out a form, including their BVN. For deposit tracking, it is mentioned that it may take up to a month to verify the information regarding the status of funds.