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How to Make Notes Customer Feedback

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In this video, the presenter shares an effective note-taking technique developed over six years at McKinsey. Emphasizing the importance of good note-taking for career success, the video includes insights gained from conducting hundreds of interviews with clients and experts. The presenter invites viewers to watch until the end for valuable tips and encourages engagement by mentioning consulting merchandise related to their channel. Additional context includes a previous video featuring consulting memes, connecting the theme of humor with professional development.

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What are the advantages of note making?

Making notes helps you to: stay active and engaged during your lectures, reading and revision. understand what you are learning and clarify your thinking. be selective and identify key ideas. remember the material. organise your ideas and make connections. plan and structure written assignments.

Why are notes important in customer service?

Faster service Good notes can summarize long conversations, reducing the effort of the next person to handle the conversation. Increased consistency When all internal staff are working from the same information, the resolution of the customers issue should be consistent no matter who handles it.

How can I be a better note taker?

Here are some tips on how to take good notes. Write down key facts. If you have a teacher who writes notes on the board, thats a bonus: You can copy them down. Dont overdo it. Dont go crazy taking notes, though: Youll be frantic if you try to write down every word thats said in class. Ask. Compare. Copy. Organize.

What are 5 note taking strategies?

The Cornell Method. The Outlining Method. The Mapping Method. The Charting Method. The Sentence Method.

What is the importance of making notes in business conversation?

Taking notes allows you to remember the small details of your clients lives, and thus create more personalized interactions.

How can I improve my note taking skills?

Top Ten Tips on Note-taking Dont write down every word. Decide what is important. Be an active listener/reader. Use symbols and abbreviations. Use colours. Revise your notes as soon as possible. Be consistent. Improve your handwriting.

What qualities should a note taker have?

This requires fast and accurate typing, legible handwriting, accurate spelling and the ability to extract all relevant information from lecture material.

Why is it so hard for me to take notes?

One of the most challenging aspects of note taking is the toll it takes on working memory. Working memorys capacity is limited, and information held in working memory slips away in real time.

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