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In this edition of Union Facts Friday, Charles explains the concept of a collective bargaining agreement (CBA). A CBA is a written contract established through collective bargaining, where workers unite as a union to negotiate with company management. The purpose is to create a contract that outlines employee terms and conditions including wages, work hours, health insurance, retirement plans, dispute resolution, training, vacation, and recognized holidays. The National Labor Relations Act ensures the right to bargain collectively with chosen representatives, and it is considered an unfair labor practice for either side to refuse to engage in good faith negotiations.