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Microsoft Dynamics 365 Business Central. Create and Apply a Credit Note There are cases where well need to process a sales return or cancel a sales invoice. For example, because the customer wants to return some items, or if we made a mistake on the sales invoice and want to cancel and redo it. In Business Central, if we havent marked the invoices as paid, we can handle these cases by using the Correct or Cancel functions on posted sales invoices to reverse the transactions. If a sales invoice has been paid, well need to create a Sales Credit Memo or a Sales Return Order. This video shows how to create credit notes and apply them to one or more ledger entries. To create a sales credit memo from a posted sales invoice, in the Search box well enter Posted Sales Invoices and then choose the Posted Sales Invoices link in the search result. Then well choose the invoice we want to create the credit memo for, choose Correct, and then choose Create Corrective Credit Memo. Business Cent
