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In this tutorial, you'll learn how to schedule appointments for pet owners and send them confirmation emails. When registering an appointment, you can select a checkbox to send a confirmation email automatically. The software offers a pre-established text, but you can also create a custom email template. To do this, access the templates menu, then email templates. Click on "new," fill in the required fields to personalize your template, and save it. An example of an existing email confirmation template shows how to assign a specific name and subject. You can include merge fields for personalized information such as the owner's and pet's names. Once saved, your custom message will appear in the template list.