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In this YouTube video, Matt introduces Joshua, the property manager responsible for tenant relations. They discuss the challenges posed by a problematic tenant who recently moved in. The tenant has been causing disturbances by making noise late at night while doing laundry, which violates posted rules. Additionally, she engages in arguments with her boyfriend during these late hours and is smoking in a non-smoking building. Moreover, the boyfriend, who is not on the lease, is living with her, breaching another lease clause. The discussion highlights the reality that not all tenants are perfect and addresses the steps that can be taken when faced with difficult tenants.