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Hannah from Belvista Studios discusses human-centered design activities for healthcare, emphasizing 10 key activities that enhance patient service. These activities aim to help healthcare providers empathize with patients, understand their contexts, and improve service design to meet patient needs and expectations. Viewers can download a mind map detailing the activities and their completion instructions. The video specifically highlights the importance of patient surveys as a tool for gaining insights from patients, which can guide improvements in healthcare services.