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welcome to adding a direct link to a Salesforce approval email in this video well discuss how to add a direct link to the approval adding a direct link to the approval can be added to a template and it will use one of the api references approval request dot external URL our approval request dot internal URL I wasnt able to find the difference between the two online so I dont have a technical explanation if you know it please add it to the comments of this video it must be used in the template that its configured in the approval assignment email template of the email approval process otherwise it wont work and if using the link the user must be logged in to Salesforce or remedy force in the browser the email client opens that when a URL is clicked lets look at how this works you go into cells force into your approval process create workflow and approvals approval processes I have one set up or the incident category equals software approval assignment email template right here you