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submitting work requests in the aim requester portal in this tutorial you will learn when to put in a maintenance request how to log into the aim requester portal how to submit a maintenance request and how to log out of the aim requester portal the aim requestor portal allows ksu employees to submit maintenance and project requests on a variety of issues to begin in an internet browser navigate to the following website at aim.kennesaw.edu enter your netid and netid passwords into the appropriate fields click sign in click on the building drop-down menu to select the building location for your maintenance request click on the room drop down menu to select the room location for your maintenance request click on the problem drop down menu to select the appropriate problem that you wish to have rectified select the most appropriate problem describing your maintenance issue enter a brief description of your problem in the description field in the phone field enter your preferred contact nu