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In this QSM tutorial, a patient satisfaction survey is created using various question types and the Breeze theme. To begin, users need the QSM plugin on their website. The tutorial uses a disposable WordPress site on Insta WP for demonstration. After accessing the QSM dashboard, users can create a new survey by selecting an appropriate theme and configuring the survey name as "Patient Satisfaction Survey." They can set the form type to "survey," adjust timer settings, number of questions per page, and choose desired addons. The tutorial also guides users to the question tab, where they can add survey questions, starting with "How satisfied were you with the care you received?" and input corresponding answer options.