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Hello, Welcome to Oracle Linux how-to video series. This video is to guide you through raising a service request in my oracle support portal. We will be seeing a quick demo on how to file a Service Request with Oracle Linux support. My Oracle Support, in short MOS or MOS is web interface which has various features like creating and tracking service requests, searching the knowledge base, download patches, access to oracle community and many more. When you purchase Linux support subscription from Oracle it comes with a support identifier called the CSI. The CSI or the Customer Support Identifier is used to register your Linux system with the Unbreakable Linux Network as well as engage the Oracle Linux Support via a service request in the my oracle support portal. Now lets see how to engage the Oracle Linux Support by creating a service request. The My Oracle Support portal can be accessed at support.oracle.com You can login to my oracle support using your Oracle Single Sign-on usernam