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have you ever found yourself filling out a long survey and giving up halfway through because you felt like no one was going to look at the results anyway this is called survey fatigue one way of fighting it is to write an introduction to your survey this helps make sure respondents have an incentive to finish all of your questions having an introduction also makes it more likely that youll get quality feedback your respondents will know exactly why youre asking for certain information and will be able to provide more accurate answers [Music] hi Im Sabina Fox a content manager at certificate in this video Im going to show you what to say in the survey introduction how to add one to your survey and how you can use question introductions to personalize your customers experience a survey introduction can be added in certificate as a question type its called a welcome message you can add at any time during your survey creation process theres no character limit and you can include as
