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hi everybody it's mackenzie at soundtracks and for this week's tech tip we're going to talk about a section of our website again the support section and the service request form and this information is going to be really important especially if you ever need to send a decoder in for repair all right so first off go to soundtracks.com and then go to our support tab now under this tab you'll find all sorts of information that will be helpful to you we have several categories here troubleshooting to help you figure out what's going on with your decoder on your own if it's something simple that can be fixed easily without having to send it in our decoder warranty policy so you can see if your decoder is under warranty and what that covers product repair so that's all the information you're going to need to know if you do need to send your product in for repair our license agreement our service request form now this is going to be key to sending your product in for repair information on ou...