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Namaste and a very very good evening to all of you I welcome you to my channel the outlier my name is Mithun in todays video Ill be talking about how we can use the cross tabulation option in SPSS to study the relationship between two nominal variables Ill repeat how can we study the relationship between two nominal variables using the crosstab procedure in SPSS even before I proceed to demonstrate how to use the cross-stabulation procedure to study the relationship between two nominal variables in SPSS may I request you to subscribe to my channel also like and share my videos let me give you a bit of a background about the data set that Ill be working on there is a file in SPSS which is called as the customer satisfaction file Ill be using this particular file to study the relationship between two variables now in order to determine the customer satisfaction rate a retail company conducted service of 582 customers at four store locations Ill repeat in order to determine the cust