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In this video, Hannah from Belvista Studios discusses human-centered design activities for healthcare, emphasizing ten key activities aimed at enhancing patient service and experience. These activities are designed to help healthcare professionals empathize with patients, understand their contexts, and effectively meet their needs and expectations. A downloadable mindmap with details on the activities and their implementation is available via a provided link. Hannah specifically focuses on patient surveys as a method to gather valuable insights from patients, highlighting their importance in improving healthcare services.