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In the tutorial, Camille B, the HR counselor, discusses the significance of exit interviews as a tool for gathering valuable insights into the work environment. Conducted by a neutral interviewer, these interviews provide important information that can influence company strategy, management development, and annual reviews. The primary goal is to retain skilled employees, identified as the organization’s most valuable asset. Camille introduces five essential questions HR professionals should ask during exit interviews and highlights the potential value of the responses for the organization. One key question mentioned is whether employees felt they were provided with the right tools to perform their jobs effectively.