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In this video, Jay discusses the concept of a cease and desist letter, detailing its purpose, how to send one, and what to include. A cease and desist letter is a formal request to stop communications from a debt collection agency. Jay, who has over 15 years of experience in the debt collection industry, offers insights from his background, including roles in skip tracing, collection, legal, and management, and as a former owner of two debt collection agencies. He invites viewers to ask questions in the comments and promises to respond. Additionally, he teases a free template example available at the end of the video.