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listening test you will hear a number of different recordings and you will have to answer questions on what you hear there will be time for you to read the instructions and questions and you will have a chance to check your work all the recordings will be played once only the test is in four parts at the end of the test you will be given ten minutes to transfer your answers to the answer sheet now turn to part one part one you will hear a representative from a train company talking to a woman about her train journey first you have some time to look at questions one to six now listen carefully and answer questions one to six hello do you mind if i ask you some questions about your journey today were doing a customer satisfaction survey yes okay ive got about 10 minutes before my train home leaves im on a day trip great thank you so first of all could you tell me your name its sophie bird thank you and would you mind telling me what you do im a journalist oh really that must be inte