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in this episode of the UX tea break I talk about a foolproof method for writing good survey questions I was asked this question in a training class by grace hole grace said my boss has asked me to do a survey with their customers any tips on writing good survey questions so a chose this question because Ive not been very complimentary about surveys in the past in other videos Ive said most researchers will be better off running a field visit or a usability test rather than a survey and I stand by that but that doesnt mean Im anti survey done well a survey can provide great insights the problem is that surveys arent often done well and one of the biggest culprits is having poorly phrased survey questions everyone thinks theyre good at asking questions but the fact is that creating good survey questions is hard even a simple question like do you know the time can be answered in different ways you might answer its 10:00 a.m. but you could also answer its tea time lets be honest i