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foreign so what do we got here four different categories of value one category is called the primary product thats the pizza hello I.T thats the quality of your code another category is called the delivery system yo yo I.T this is how easy and fast and user friendly is it to work with you guys are you Speedy are you Dependable are you reliable do you report on time does your system work so I can talk to you the third category is the attitude the caring the helpfulness and the fourth category is called ongoing relationship do you do people feel like youre just trying to do a project or do they feel like I.T is actually here committed to helping us succeed and grow and win and develop into the future which of these four categories do it professionals tend to get trained in during their academic education write the code maybe they get some in coaching on how to communicate with other people like you know systems and dialogue and speed and time and slas and kpis and but those bottom two
