Insert Value Choice in the Checklist To Improve Customer Service and eSign it in minutes

Aug 6th, 2022
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How to Insert Value Choice in the Checklist To Improve Customer Service

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good afternoon keller williams and welcome back to the kw command 66 day challenge today is day 60 of the 4.0 challenge mega camp is done and with it came several amazing releases we talked about a few of those yesterday uh this week i want to talk about uh some upcoming ones that have well theyve been released and yet they do take a little bit of groundwork to create and those are the opportunity client update emails so to build that out we need to start off in opportunities and we have to create custom checklists for our stages before we can actually get into the opportunities so when we come into any one of the three pipelines well see five phases per pipeline and as we dive into any one of those five phases well then see the various stages within each one of those phases so essentially right now im in my listings pipeline im in my active phase and you can see that i have several stages so ive created one for preparing the listing publishing the listing showing in open houses

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When you demonstrate the values of accountability, optimism, authenticity, respect, trust, and communication, you can earn the loyalty of your customers. People choose brands that are a reflection of their values. Keeping your values strong is good business as well as good karma.
Essentially, the 3 important qualities of customer service center around three ps: professionalism, patience, and a people-first attitude. Although customer service varies from customer to customer, as long as youre following these guidelines, youre on the right track.
The four types of value include: functional value, monetary value, social value, and psychological value. The sources of value are not equally important to all consumers.
A customer service checklist is a set of rules that a company follows to deliver customer service at various stages of the journey. It may vary from company to company, but typically includes all the steps and guidelines to resolving issues and improving customer experience with the product, service, or brand.
Lets look at how these 7 customer service qualities may help you provide the greatest customer service possible. Maximize your Interactiveness. Collect the maximum of Feedback. Create a Good Exposure. Build Inclusiveness. Be the Top of Mind in Communication. Have Transparency. Always Do More than Expected.
There are four key principles of good customer service: Its personalized, competent, convenient, and proactive. These factors have the biggest influence on the customer experience.
The most basic customer service skills to develop are effective listening, attentiveness, patience, clear communication, the ability to use positive language, and time management.
Creating customer value increases customer satisfaction and the customer experience. (The reverse is also true. A good customer experience will create value for a customer.) Creating customer value (better benefits versus price) increases loyalty, market share, price, reduces errors and increases efficiency.

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