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In this video tutorial, Kevin Kennedy, an education training officer for Simons Service NHS Trust, discusses the history taking model with assistance from colleague Erin, who portrays a simulated patient. The tutorial focuses on nine subsections of the history taking process. It begins with the SMART approach, emphasizing general observations and patient introduction. Kevin demonstrates how to engage with the patient, asking for their name and confirming their reason for the visit, which in this case is sharp chest pains. He ensures the patient’s comfort and privacy before gathering further history on the issue at hand.