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[Music] my name is laurence tyndall here at glidefast consulting and in todays tutorial im going to show you how to add a new field to a form in servicenow before we go into the system i want to explain why adding new fields to service now is extremely beneficial to you and your organization adding new fields to forms in service now is a great way to capture additional metadata to the records that you create and manage in the system out of the box each module in servicenow has most of the fields that you would typically need but in some instances there are times where you would want to create a new field for capturing a specific value or data point in todays tutorial were going to create and add a new field on the incident form for capturing vendor-issued incident numbers this field will be used in cases where we have to open an external ticket with one of our vendors and we want to reference that ticket number when following up with the vendor now that weve covered why creating n