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when it comes to earning an income making a sale is only half the battle getting your customers to actually pay you can be a long and involved process it has time to manually track every customer with open invoices and that still leaves the headache of actually contacting those customers in a timely and efficient way fortunately the newest version of quickbooks gives us a way to automate this process you can now schedule payment reminders for your customers and quickbooks will let you know when its time to email them all you have to do is click the send button once the time comes everything related to this feature can be found under the customers menu in the payment reminders section here we can sort customers into mailing lists create reminder schedules and send out messages when were ready lets walk through the workflow to get started were going to need a mailing list ive already created a couple here but i could still use one for my more lets say forgetful customers to do this