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welcome to VBA 360 this demonstration is designed to show general navigation and key features of the complaints forum to create a new complaint hover your mouse over the complaints menu and click on to lodge complaint the lodge complaint page outlines the complaint process the left-side links will show you different sections of the complaints form as you move through it clicking on to a link will take you to that section the save as draft button allows you to save the form for later use the cancel button will take you out of the form and back to the home page for vba 360 throughout your use of the complaints forum you will encounter a number of questions questions with the red asterisk are mandatory questions and must be answered you will find that the complaints forum is interactive and when you select an option such as yes or no the forum will react ingly as you progress through the forum you may see a question mark icon appear again some questions clicking onto the icon will give yo