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welcome in this training module well learn the basics of searching for and entering patient information in the kroll system to search for or add new patients press f3 on the keyboard or click on the f3 patient button on the start screen a yellow search screen will appear to search for a patient type the beginning letters of the last and first name separated by a comma a list of patients matching the search criteria will be displayed you can also type in the 7 or 10 digit phone number or search using the patients billing number preceded by the pound sign you can also use the advanced option to search using additional criteria type the asterisk symbol to recall all patients in the system to enter a new patient click on the insert button to view an existing patient you can double click on the desired patient profile use the arrow on the keyboard to highlight the desired line and press enter or type the number next to the patient profile and press enter the patient information screen is