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In this YouTube tutorial, the presenter demonstrates how to create a work phone number field in Salesforce for the lead object. The current phone number field is seen as unclear, so a new field is needed to specify the work phone. The tutorial begins with accessing the setup menu using the gear icon, then navigating to the lead object's Fields and Relationships section. The creator clicks "New" to add a new field, scrolling to select the phone type. After that, they fill in the field label as "Work Phone" and suggest adding a description for backend clarity.