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In this video, Jay discusses cease and desist letters, explaining what they are, how to send them, and what to include. He aims to provide a comprehensive understanding of the letter's purpose and offers a free template as a bonus for viewers who stay until the end. Jay introduces himself, detailing his extensive 15-year experience in the debt collection industry, including roles in skip tracing, collecting, legal, and management, as well as owning two debt collection agencies. He encourages viewers to ask questions in the comments, promising to provide answers. Ultimately, the video serves as a guide for effectively handling debt collection communications.
