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In this video, Jay discusses cease and desist letters, explaining their purpose, how to send one, and essential components to include. He highlights his 15 years of experience in the debt collection industry, encompassing roles in skip tracing, collections, legal, and management, as well as owning two collection agencies. Jay aims to become a resource for viewers seeking guidance on debt-related questions and invites audience interaction through comments. He describes a cease and desist letter as a formal request to halt communication from a debt collection agency. Viewers can stay tuned for a bonus template for a cease and desist letter offered at the end.