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[Music] hello everyone welcome to the salesforce cpq video series in todays session we will be looking at contracts i am sudha sundhra i have 12 plus years of experience predominantly in the sales force in the agile space i have 11 salesforce.com certifications which include application architect and salesforce cpu specialist im also a trailblazer mentor here are my linkedin and twitter handles if you would like to follow me please feel free to in todays session we would be looking at an introduction to contracts what are renewal models and how do we contract from opportunity so we have looked at most part of the salesforce cpq process now starting from configuring products to pricing to coding now let us take one step further to talk about the contracting process so generating a lasting record of products and services a customer is purchased or subscribed to this is what contracts is all about so once a deal is closed salesforce cpq needs to generate that record what customers have