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in this video Im gonna talk about how you can use reflective listening and empathic listening to acknowledge the way someone else feels without actually agreeing with them or approving of the way theyre acting or the way theyre feeling [Music] hi everybody Im Bruce Lambert from how communication works calm this is a channel where I teach you about communication skills so you can improve your relationships succeed at work and be more confident there are some really difficult communication situations where we desperately want to use reflective listening or empathic listening to do a better job in the conversation to connect with the person were talking to but were afraid if we acknowledge their feelings theyll think that were agreeing with them and we really dont want to agree with them so what do we do one obstacle to empathic listening is our inability to distinguish between acknowledging other peoples feelings and approving of or agreeing with other peoples feelings and so
