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hi welcome to the video how to create report to show open and close incidents per staff sometimes you might need to know how many open and close incidents your staff members have ill guide you through the steps to create this easy report go to the reports tab click on new report button in the quick find search for incidents and click on continue go to the filter section and instead of show my incident select all incidents in the next filter im going to select create a date all time so this way ill get all the incidents in my org im going to add another criteria staff not equal to no and click on apply this means that im getting only incidents with the staff member assigned now go to the outline section here you can add whatever columns you want in this case im going to add category status staff and state open remember the state open checkbooks when its true is because the incident hasnt been closed yet it can be in any status like open pending or waiting for in the other hand w
