Insert Dropdown Menu Fields from the Customer Service Report and eSign it in minutes

Aug 6th, 2022
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A step-by-step guide on how to Insert Dropdown Menu Fields from the Customer Service Report

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How to Insert Dropdown Menu Fields from the Customer Service Report

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now lets go back to the design window and the thing that we actually want to do now so once youre in the preview window if you look at the data okay then you have your product categories okay now theres a fixed set of product categories when it might happen that a new product category has been added to and a retailer - retail store so when I send a report to the users we cannot expect them to know the whole list of the products or even if they know them the easier way for them to do would be to be able to select it from a drop-down list all right and I want some values for that drop-down list so that is what Im trying to Im going to try to do now Im going to change this parameter of product category so that the users have an option to select the value from a drop-down list instead of having to go and type the value over here okay so lets head back to the design view and go through our parameter that we created for product category and try to change it now what if other values ar

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Right-click the field and click on configure choices and there you can add a new choice.
Select the cell in the worksheet where you want the drop-down list. Go to the Data tab on the Ribbon, then click Data Validation . On the Settings tab, in the Allow box, click List .
On the worksheet where you applied the drop-down list, select a cell that has the drop-down list. Go to Data Data Validation. On the Settings tab, click in the Source box, and then change your list items as needed.
Create a drop-down list Select the cells that you want to contain the lists. On the ribbon, click DATA Data Validation. In the dialog, set Allow to List. Click in Source, type the text or numbers (separated by commas, for a comma-delimited list) that you want in your drop-down list, and click OK.
With multi-select dropdown, users can select multiple options for a particular field from the dropdown in incident and service item forms in Freshservice. Navigate to Admin General Settings Field Manager. Choose Change Fields. Click on Multi Dropdown from the drag drop field box, to open the field editor.
A dropdown is a partially hidden panel element that is used to display a list of menu options. A user selects the dropdown to expose the list of options hidden in the panel. This gives users the flexibility to make one or more selections from the list of options that appear in the panel.
Click on Custom Fields. Click on Multi Dropdown from the drag drop field box, to open the field editor.Add the choices that should be displayed in the dropdown by clicking Add item. Click Done to save the field. Drag and move the field within the form to organize it. Click Save to save this form.
Create a drop-down list Select the cells that you want to contain the lists. On the ribbon, click DATA Data Validation. In the dialog, set Allow to List. Click in Source, type the text or numbers (separated by commas, for a comma-delimited list) that you want in your drop-down list, and click OK.

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