Easily Insert Dropdown from the Customer Service Report

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How to Insert Dropdown from the Customer Service Report

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on a weekly basis its important to take stock of the customer situation in general i want to take you back to what we did at amazon back in the 1999 2001 period when i was running customer service back there because it gives you maybe a picture of how this could be done on a weekly basis we had two weekly meetings at amazon one was a strategic type session where we talked about oh new products we were launching competitive situations maybe some stocking questions about the upcoming holiday season or how did we do in the past holiday season uh the strategy session would happen typically on tuesday then we had a weekly operation session that focused on the customer what was the what were the reasons why the customers had to contact us for support how well did we do responding to them what was our input output ratio of calls received and calls processed emails received emails process but the most important was what were the reasons why customers had to contact us so we went through each

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How do you insert a drop-down list?

Create a drop-down list Select the cells that you want to contain the lists. On the ribbon, click DATA Data Validation. In the dialog, set Allow to List. Click in Source, type the text or numbers (separated by commas, for a comma-delimited list) that you want in your drop-down list, and click OK.

How do I add a dropdown in Servicenow?

With multi-select dropdown, users can select multiple options for a particular field from the dropdown in incident and service item forms in Freshservice. Navigate to Admin General Settings Field Manager. Choose Change Fields. Click on Multi Dropdown from the drag drop field box, to open the field editor.

How do I create a dropdown in Servicenow?

Click on Custom Fields. Click on Multi Dropdown from the drag drop field box, to open the field editor.Add the choices that should be displayed in the dropdown by clicking Add item. Click Done to save the field. Drag and move the field within the form to organize it. Click Save to save this form.

How do you create a dropdown?

Create a drop-down list Select the cells that you want to contain the lists. On the ribbon, click DATA Data Validation. In the dialog, set Allow to List. Click in Source, type the text or numbers (separated by commas, for a comma-delimited list) that you want in your drop-down list, and click OK.

How do I add options to a field in Servicenow?

Right-click the field and click on configure choices and there you can add a new choice.

What is a drop-down list in service now?

A dropdown is a partially hidden panel element that is used to display a list of menu options. A user selects the dropdown to expose the list of options hidden in the panel. This gives users the flexibility to make one or more selections from the list of options that appear in the panel.

How do I add a drop-down list in SSRS report?

To add SSRS Drop Down List Parameters, right-click on the Parameters Folder in the Report Data tab, and select Add parameters.. Once you click on Add parameters.. option, it will open a new window called Report parameter Properties to configure the parameter properties.

How do I create a drop-down list in CRM?

Steps to Complete Navigate to Admin Dropdown Editor, which is located within the Developer Tools panel. Click on the Add Dropdown button. In the Name field, you will see list. Enter the Item Name and Display Label for each of the field values this list should contain, clicking Add after entering each one.

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