What is annual maintenance contract for software?
An annual maintenance contract (AMC) is an agreement with a service provider for repair and maintenance of property used by your company. The service can be of any property owned by your company from the large manufacturing machines creating your products down to the computers and printers used in your offices.
What is the purpose of a maintenance agreement?
A maintenance agreement outlines the steps one party will undertake to insure the upkeep, repair, serviceability of another partys property. Maintenance contracts are commonly used by companies that take care of vehicle fleets, industrial equipment, office and apartment buildings, computer networks, etc.
What is the input to software maintenance process?
The input attribute comprises validated modification request, initial estimate of resources, project documentation, and repository information. The process attribute comprises two components, namely, feasibility, analysis and detailed analysis.
What is meant by maintenance agreement?
a formal agreement between two parties which states that one party will keep a building, vehicle, machine, etc, belonging to the other party in good condition by regularly checking it and repairing it when necessary.
What is the brief description of a maintenance agreement?
A maintenance agreement outlines the steps one party will undertake to insure the upkeep, repair, serviceability of another partys property. Maintenance contracts are commonly used by companies that take care of vehicle fleets, industrial equipment, office and apartment buildings, computer networks, etc.
What is a support and maintenance agreement?
Support and Maintenance Agreement means an Agreement for the provision of support and maintenance services in respect of one or more Products.
What is maintenance and support services?
Maintenance and Support Services Maintenance and Support means updates, upgrades, patches, fixes, etc. and technical support provided for the Products and Services that Supplier is required to provide directly to DXC or a DXC Customer.
What does a software maintenance agreement include?
A software maintenance agreement, or SMA, is a legal contract that obligates the software vendor to provide technical support and updates for an existing software product for their customers. It may also extend the expiration date of certain features, such as new releases or upgrades.
What are the elements of a maintenance contract?
How to Create a Planned Maintenance Contract Full name and details of service provider and client. The type of maintenance. A disclosed scope of work. A service schedule. Payment terms. Warranties and guarantees. Information regarding legal disputes. Details on contract termination.
What is software maintenance in software engineering PDF?
Software Maintenance is the process of modifying a software product after it has been delivered to the customer. The main purpose of software maintenance is to modify and update software application after delivery to correct faults and to improve performance.