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hello there this is the bookkeeping master on YouTube welcome to another video in this QuickBooks Online tutorial series and the previous few videos Ive shown you how to add customers to QuickBooks Online how to view their accounts how to edit their accounts and raise sales and voices its all very straightforward I think but if you really need support and feel free to contact me my details are available on my website .house.gov/paul under the invoices tab we have some invoices now listed we have invoice 1 W 1 bond hablo to both these were raised in the previous video Ive actually just raised a lover 1 double a 3 so invoices are starting to show now on the invoice sub page on the customer sub page we have these two customers that we added lets just say we want to credit an invoice for SM accounting thats who we want to credit 1 double O 1 it was raised in error its for 99 pounds 82 pound 50 plus V 80 so thats the invoice how do we raise the credit note when its very straightforw