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[Music] welcome edutainment Studios has with us today miss Shelby Bullard who is our medical records director and were talking today about new patient packets so a new patient packet I am assuming is done when you have a brand new patient coming on board correct we have them up on our website that they can go in and print them off and then fill them out at home and then bring them to the office so theyre not wasting a lot of time sitting there trying to fill them out sometimes theyre hard to read and its hard to write our or as you go to the office the the front desk personnel will actually hand you the new patient packet so if a patient has one of our access primary care physicians as a physician and theyre going to an access healthcare specialist okay do they have to fill out a new patient a packet even though they are a new patient in the specialist office they do not have to fill out the new patient paperwork because it would be scanned into the electronic medical record and i