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thanks for joining me on this weeks video series with propel in just five minutes or less Ill answer the most common questions that propel hears from companies that we talk to propel is a modern PLM solution built on the Salesforce platform so naturally the platform offers our customers key technical benefits like greater business flexibility mobile support and extended collaboration but besides the amazing technical benefits our built in Salesforce integration helps drive customer centric business processes that are typically siloed and fragmented in another video I explained how to propel uniquely supports engineered order processes this time lets take a look at how propels integrated PLM and QMS or product lifecycle management and quality management software support the customer complaint process now because propel is built on the Salesforce platform to flow between customers engineering and QA is seamless resulting in a customer complaint process thats completely auditable supe