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in this video im going to walk you through how to submit an online claim form for ctp insurance claim and also request your medical practitioner to complete an online medical certificate as part of your claim firstly please visit ctportal.mace.qld.gov.eu if you are using the platform for the first time please read through the terms and conditions of use and click on register login to create a new account if you need assistance on creating a new account and logging into a platform please watch how to register and log into the queensland ctp claim portal video the link is available down in the description of this video once you log into our platform go to the online claim form or enact dashboard and create a new form please read through the information displayed carefully and fill in the details on the form you can click next or previous located at the bottom of each page to navigate between pages on the form you can also use the sign navigation bar on the left hand side to navigate to