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how would you deal with a customer complaint i would deal with a customer complaint by always following the company rules and guidelines that are set down so whatever guidelines you have for me to follow i would always make sure that i followed them whilst dealing with a customer complaint i would always be professional and positive at all times and remember that i am representing your company brand so first and foremost i would listen to the customer and i would let them speak because if the customer gets the opportunity to speak about how they feel about their frustrations then this enables them to feel valued and appreciated which is really important when dealing with complaints i would demonstrate empathy and i would apologize as soon as i realized the organization had made a complaint i would then ask them probing questions to gather as much information as possible about the complaint and i would then come up with at least one resolution a solution to their problem and i would the
