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In this video, Jay discusses cease and desist letters, explaining what they are, how to send them, and what to include. He outlines their purpose, emphasizing that the letter is essentially a request for a debt collection agency to cease communication. With over 15 years in the debt collection industry, including roles in skip tracing, legal department work, and agency ownership, Jay aims to share his expertise. He encourages viewers to ask questions in the comments and promises to respond. Additionally, he offers a bonus at the end of the video: a free template for a cease and desist letter.