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you can use service contract code maintenance to define the various service contracts your company offers you enter service contract codes in the contract header and you can then review it in the service call center in this knowledge on demand learn how to define the service contract codes first navigate to the service contract code maintenance window click the down arrow next to the new button and select new contract code in the contract code field ill enter an identifier for this code 1yr in the description field ill enter one year material and labor if the contract needs to be shipped to a customer select the ship contract check box clearing this check box will allow you to use ar invoice entry to invoice the contract directly select the material labor or miscellaneous check boxes to indicate the type of charges the service code covers now enter the duration of time the service contract lasts and the unit price for the service contract select the recurring invoice checkbox if this