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hello and welcome to the cards online introduction videos learn how to send and improve service requests cart holders with a cards online service portal account can receive a request to add a photo and specific details to their account to send this request as a unit administrator go to data manager and make a selection through the advanced filter function of all card holders with a service account but without a photo check the top box to select this group of Records click on the send email link in the menu select the personal data required template and send the email all card holders without a photo will now receive an email asking them to add a photo and data to their service portal account before a specific date you manage the cards online service portal requests in service requests the photos and data added to the service porter accounts are sent back to cards online as service requests for you as unit administrator to approve if an added photo looks correct approve it the photo is
