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refunds are a reality of running a store and a part of handling orders lets go over refunding an order in WooCommerce head to WooCommerce orders to begin you can select any completed order to view and then refund will select our order here that was paid with PayPal to refund select view to head into that order head to the order item section at the bottom left of this meta box youll see the refund button select refund to begin the refund process if first click will not refund the order right away but it brings up some new fields for us to set up what is to be refunded youll see that every order item has a quantity field and total field beneath the original order quantity and total beneath the items purchased is an amount already refunded line total amount available to refund the refund amount you are about to refund and a reason for a refund field which is optional in our example order here our customer only wants the wound in japones are refunded well put a 1 in the quantity field