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oh this is dan again and were going to go over what to do if you have a customer pull in and theyve never been in the system before and you want to create a work order so they youve already checked in your appointments they do not have an appointment you are going to still write them up so go to service daily log that looks like that youre going to pick new now at this point i assume you already have the customers information as well as the vin number and the mileage so were going to put the last a to the vin in just like you would if it was in the system and then bang its going to say nope this vehicle is not in the system what do you want to do so i want to add them so were going to hit new its going to ask for the full vin number which im going to put in all right unit number we dont care about license we dont care about mileage dont put the exact mileage in but you can put in like a rough mileage i think im just going to put 80 000 for right now uh vehicle type you ha