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in case control cloud is possible to add a communication log entry from within a company record by opening the company record clicking on the CRM tab and then going to communication log into edit mode and click the + new button to add a new line to the grid select the contact type and add a description and response as required there is also the ability to add a next date and next time for follow-up action as well as the option to highlight the row clicking save company will also save the communication log entry