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in this tutorial Im going to talk about the attribute agreement analysis suppose that you want to evaluate whether the agents in your team classify correctly your request from a customer as either valid or invalid in this particular example you will have to assess binary data because there are only two possible responses while if you want to evaluate how well the agents classify the complexity of the requests received from the customer you will have to assess ordinal data because there are more than two possible responses and they have an order low medium and high or another example is if you want to evaluate whether the agents choose the correct taxonomy during the data entry in this situation you will have to assess nominal data because there are more than two possible responses but there is no order in this tutorial I will walk through the steps in Minitab to conduct an attribute agreement analysis for binary data lets start with this scenario you want to evaluate the agents in yo
