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[Music] thank you everyone hi so yeah so Im a technical writer I work on documentation Ive worked some stuff both mostly for external users of developer tools and now Google working for on Docs for internal people working on development teams its something I care about a lot because Ive seen how much of a difference it can make great documentation can help your team ramp up it can help users of adopt your product can decrease your support burden and weve heard a few other of the speakers scott and lena talked about the difference documentation can make as well so I hope that what I can do now is expand on that a bit and talk about how to create documentation thats effective thats you know thats really useful there is tons I would love to say but Ive only got ten minutes so Im just going to try and tell you like my top five things that Ive learnt to try and make documentation better so firstly I want to talk about why we write Docs because understanding some the reason behin
